abc65 Privacy Policy

1Introduction

This Privacy Policy describes how abc65 collects, uses, stores, discloses, and protects personal data in connection with your use of the abc65 platform. By registering an account or using any service offered on abc65.ws, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use the abc65 platform.

abc65 operates as a mobile-first online gaming platform serving players in Bangladesh. All personal data processed by abc65 relates to the operation of online gaming, betting, account management, payment processing, fraud prevention, and customer support activities. We process personal data only for the purposes described in this policy and only to the extent necessary for those purposes.

Our Privacy Principles

2Information We Collect

abc65 collects personal information in four main categories. The information collected varies depending on how you interact with the platform:

abc65 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or health data, and does not request this information at any point during account registration or subsequent use of the platform.

3How We Use Your Information

Personal data collected by abc65 is used for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent:

• Account creation, verification, and ongoing management — including age verification, identity checks, and KYC compliance where required.
• Processing deposits and withdrawals, reconciling financial transactions, and maintaining accurate account balance records.
• Fraud detection, prevention, and investigation — including monitoring for suspicious account activity, duplicate accounts, and payment anomalies that may indicate financial crime.
• Responsible gaming monitoring — tracking session duration, deposit frequency, and bet sizes to identify patterns that may indicate problem gambling and to enable the delivery of player protection tools.
• Providing customer support — enabling our support team to access account history, transaction records, and prior communications when resolving your queries.
• Platform improvement and analytics — using aggregated, anonymised usage data to understand how players interact with the platform, identify technical issues, and guide product development decisions.

4Legal Basis for Processing

abc65 processes personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity: Processing your registration data, transaction history, and account information is necessary to perform the contract between you and abc65, namely the provision of online gaming and betting services.
• Legal obligation: Age verification, KYC checks, AML monitoring, and retention of certain transaction records are required by applicable regulations. abc65 processes data for these purposes to comply with its legal obligations.
• Legitimate interests: Fraud detection and prevention, platform security monitoring, and aggregated analytics for platform improvement are carried out on the basis of abc65's legitimate interest in operating a secure, reliable platform.
• Consent: Where abc65 processes personal data for purposes not covered by the bases above — for example, sending optional promotional communications — it does so only with your explicit, freely given, and withdrawable consent.

5Payment Data and Financial Privacy

abc65 supports deposits and withdrawals exclusively through Bangladesh-based mobile financial services: bKash, Nagad, Rocket, and Upay. When you initiate a payment, the transaction is authenticated directly between you and your mobile wallet provider. abc65 does not act as an intermediary in the authentication process and does not have access to your wallet password, PIN, or OTP at any stage.

The financial data retained by abc65 — transaction amounts, timestamps, and the last few characters of the sender's wallet number for reconciliation — is stored in encrypted form and is accessible only to authorised finance and compliance team members. This data is retained for a minimum of five years to meet applicable financial record-keeping obligations, after which it is securely deleted.

6Sharing Your Information

abc65 does not sell, rent, or trade personal data to third parties. Your personal information is shared externally only in the following specific circumstances:

• Service providers and technology partners: abc65 uses third-party service providers for platform hosting, analytics, fraud detection, and customer communications. These providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing the contracted service to abc65.
• Game software providers: Game studios such as Pragmatic Play, Evolution Gaming, Ezugi, PG Soft, Spribe, and Microgaming may receive anonymised gameplay data necessary for game operation, RNG certification auditing, and game performance reporting. No personally identifiable information is shared with game providers.
• Law enforcement and regulatory authorities: abc65 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where it is required to do so by law, court order, or equivalent legal process. abc65 will, where legally permitted, notify affected players of such disclosure.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of abc65's business, player data may be transferred to the acquiring entity. Players will be notified in advance of any such transfer and of any material changes to this Privacy Policy that result from it.

abc65 does not share personal data with advertising networks, data brokers, social media platforms, or any third party for the purpose of targeted advertising or marketing profiling. If you receive marketing communications from abc65, it will be only because you have explicitly opted in to receive them, and you may opt out at any time.

7Cookies and Tracking Technologies

abc65.ws uses cookies and similar lightweight tracking technologies to support platform functionality and improve the user experience. The following types of cookies are used:

• Essential cookies: These are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and ensure security tokens are correctly transmitted. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: abc65 uses anonymised analytics data to understand how players navigate the platform, which games are most popular, and where technical issues arise. Analytics data is aggregated and does not identify individual players.
• Security cookies: These short-lived tokens are used to validate requests made from your device, prevent cross-site request forgery, and support fraud detection systems. They expire automatically at the end of each session.

abc65 does not use third-party advertising cookies or allow advertising networks to place tracking cookies on abc65.ws. You may configure your browser's cookie settings to block or delete cookies at any time, but doing so may prevent some parts of the platform from working correctly.

8Data Retention

abc65 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any longer retention periods required by law. The following retention periods apply as general guidelines: account data and gaming records are retained for the duration of your active account plus five years following account closure; financial transaction records are retained for a minimum of five years from the date of each transaction; customer support communications are retained for two years from the date of the last relevant interaction; fraud investigation records are retained for up to seven years where a confirmed or suspected incident was identified.

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where anonymisation is used in place of deletion, the resulting data cannot be used to re-identify you and is treated as non-personal data for all subsequent purposes.

9Data Security

abc65 takes data security seriously and implements a range of technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and abc65.ws is protected by SSL/TLS encryption. Stored personal data is encrypted at rest. Access to personal data within abc65 is restricted on a need-to-know basis, and all staff with data access are subject to confidentiality obligations.

While abc65 employs industry-standard security practices, no online platform can guarantee absolute security. In the unlikely event of a data breach that is likely to result in a high risk to your rights and freedoms, abc65 will notify affected players without undue delay and will take all reasonable steps to contain the breach and mitigate its impact.

10Your Data Rights

You have the following rights in relation to the personal data that abc65 holds about you. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: You may request a copy of the personal data abc65 holds about you, along with information about how it is being used and who it has been shared with.
• Right of rectification: If any personal data abc65 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right of erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (if consent was the legal basis), or where it has been processed unlawfully. Note that this right is subject to abc65's legal obligations to retain certain data.
• Right to restrict processing: In certain circumstances — such as where you contest the accuracy of data or where processing is unlawful but you prefer restriction over deletion — you may request that abc65 limit how your data is used while the matter is resolved.
• Right to object to marketing: You have an absolute right to object to your personal data being used for direct marketing purposes at any time. abc65 will honour such requests immediately upon receipt.

abc65 will respond to data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it. Exercising these rights is free of charge. abc65 may ask you to verify your identity before processing a data rights request, to ensure that personal data is not disclosed to an unauthorised person.

11Children's Privacy

abc65 is strictly an adult-only platform. Players must be at least 21 years of age to register an account or use any service on abc65.ws. abc65 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at registration and may be repeated at any point during account use. If abc65 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all data associated with that account will be securely deleted, and any balance on the account will be returned to the payment source used for deposit, less any winnings derived from promotional bonus funds.

12Third-Party Links

The abc65 platform may contain references to third-party services such as mobile wallet providers (bKash, Nagad, Rocket, Upay) and game software providers. These third parties operate their own privacy policies, and abc65 is not responsible for the data practices of third-party services. When you interact with a third-party payment service to complete a deposit or withdrawal, your interaction with that service is governed by that service's own privacy policy and terms of use. abc65 encourages players to review the privacy policies of any third-party service they interact with.

13Changes to This Privacy Policy

abc65 may update this Privacy Policy from time to time to reflect changes in the platform's data practices, applicable laws, or operational requirements. When a material change is made, the updated policy will be published on this page with a revised "Last Updated" date, and players will be notified via the contact details registered to their account. Your continued use of abc65.ws after the publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with a revised policy, you should discontinue use of the platform and may request account closure by contacting support.

14Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a concern about how your personal data has been handled, please contact the abc65 support team by email. We aim to respond to all privacy-related enquiries within 30 days.